EM 288 Donations Management Workshop

1. OVERVIEW

This unit describes the workshop goal and objectives, and introduces the workshop materials.

2. DONATIONS STRATEGY AND MANAGEMENT PROCESS

This unit introduces the national strategy on donations management and the donations management process. The unit ends with the video, Gifts from the Heart to the Heartland, which shows how a well-managed donations management system can help disaster victims following a disaster.

3. ROLES AND RESPONSIBILITIES

This unit identifies the key organizations and players in donations management and describes their functions during the four phases of emergency management. Stressing the need for interagency collaboration, the unit ends with a panel discussion that addresses organizational roles and collaborative efforts.

4. PUBLIC AND MEDIA EDUCATION

This unit focuses on the following aspects of public and media education: why people donate, guidelines for donors, reaching the public, problems with unsolicited donations, and coordinating information.

5. PLANNING AND OPERATIONAL CONSIDERATIONS

This unit describes the key planning and operational considerations for donations management: information systems; and managing cash, goods, facilities and transportation, and volunteers/services through each phase of emergency management.

6. DONATIONS MANAGEMENT ANNEX AND SUPPORTING DOCUMENTATION

This unit gives a brief outline of the documents that contain policy and procedures for managing donations and their uses.

The Donations Management Toolbox contains job aids that the students will find useful when they return to the job. It has fact sheets, checklists, lists of questions and answers, and sample documents for assisting donations management. The document is organized into five units:

Unit 1: General Information.

Unit 2: Roles And Responsibilities.

Unit 3: Planning.

Unit 4: Operations.

Unit 5: Demobilization.

Two appendices follow the text in the Toolbox:

Appendix A: Sample Public Service Announcement and Press Release.

Appendix B: Guidance for Sending In-Kind Donations and Volunteers.

a. may provide donations (bottled water) or logistical support (transportation).
b. implements in-house feeding programs.
c. coordinates media and government planning.
d. develops the Donations Management Annex.

a. encouraged since donations not needed can be stored for the next disaster.
b. very high profile with media covering the delivery.
c. never made by organizations since tax breaks are not available.
d. made by individuals only.

EM 288 Donations Management Workshop

What You Get: Over 72 unit pages including the ToolBox.

See some Sample Test Questions